Location
- Text/Call us 30 min to an hour that you will be heading to our location for your trailer rental.
- Once you arrive a code will be provided to enter into our property
- You will find your trailer by looking for the number sticker on the front of our trailers.
Trailers Pre trip
Before your arrival we inspect the trailer
We inspect:
- Axle straps / Cargo straps
- Tire pressure and wear
- Winch
- Lights
- Bearing grease
- All bolts and nuts are inspected
At pickup
Our bumper pull trailers require a 2 5/16" tow ball and a 7 way pin connector. Once you hook up to your trailer rental, Send me a brief walk around video of the trailer secured and connected to vehicle, showing lights working and ramps secured in the back of the trailer.
Trailer Hookup Tips:
- Safety chains crossed and secured to tow vehicle
- Tow ball hitch pin is attached and pin is secured
- Red breakaway cable attached to tow vehicle
- 7 way plug attached to tow vehicle and lights working properly
- Trailer Jack raised all the way up.
- Coupler secured tow ball and pin secured
Snap Hook Securement Straps
We provide 10' lazo straps and regular cargo straps with our rentals. Make sure to only use the snap hooks on the D-rings. The two common ways they get damaged are by putting the snap hooks on the rub rail and by placing the strap where it rubs.
Chain Securement Straps
Example of how to use our chain straps
During Rental
- If you have any concerns, questions, or need to extend your rental give us a text or calls us.
- If you get a chance could you please take a picture of the cargo or vehicle loaded on our trailers. It helps us build a gallery to show our customers what can fit on them.
Returning the trailer
- Our drop off hours are from 7:00 A.M. to 8:00 P.M. Text us 30 min to an hour before returning the trailer so we can expect you on our property.
- If you need to drop off after 8:00 P.M. make sure to contact us for approval
- Remember to put tow ball back in box.
- We understand mistakes happen If any straps get damaged during the rental let us know so we can get them replaced and charged.
Post Rental Inspection
- The trailer will be inspected and made sure it comes back in good operating conditions.
- We understand this trailer is used to haul vehicles and cargo. Don't worry about wood stains or paints chips. these are not considered damages.
- Our trailers are equipped with E-Z Tag, if you use it, you will be charged for it at the end of the rental and provided proof of tolls.
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